Skip to main content

FAQ

❓ Q1. The app frequently disconnects or fails to fetch status​

homeserverssettings

💡 Answer​

On certain devices, the app may occasionally fail to connect to your Pi-hole server during automatic refresh. This can happen when the refresh timing aligns poorly with how long the server keeps connections open.

🛠 Temporary Workaround​

Try adjusting the auto-refresh interval in the app settings.

Using exact round numbers like "5 seconds" (5000 ms) may increase the chance of connection issues. Shifting the interval slightly up or down can help avoid this.

❌ Avoid​

  • 5 seconds (5000 ms)

✅ Recommended​

  • 4 seconds (4000 ms)
  • 6 seconds (6000 ms)

Since version 1.5.0, the app automatically adds a small buffer to avoid this issue, but manual adjustment may still help in some cases.

🔧 Optional Tip​

If you continue to experience this issue, feel free to open an issue. We're working to improve the reliability across all environments.